Your software (or lack thereof) may be causing you to lose out on customers. You are living in a digital age where a consumer can order a customized “anything”, any time at their convenience, choosing from available inventory, while calculating shipping and practically shipping itself to the new customer’s doorstep. With some companies, appointments can be made online for services (ie cable, pest control, maintenance) by the customer, syncing with the technician’s calendar for when the technician is available in the customer’s area. Ordering custom made products, like baby bibs could even be enhanced with new software, because it could allow the customer to pick out certain parameters of their choice like shape, fabric, trim colors, and custom message.
In the generic scenarios above, a simple business concept is embraced that simplifies and automates the customer experience to the point that the experience is so finely tuned to exactly what your customer wants, it elicits more sales. When a customer can get exactly what they want, when they want it…well, you got an easy sale! We have become a society that feels deserving, and we want everything fast, like yesterday. Now ask yourself, if a customer finds your company’s website online at 4:44 am, what kind of user experience will they have? Will they have questions, and need more information in order to place an order right then and there? Can they even buy anything from you at 4:44 am? If you can’t get their money right then online, you may have just lost the sale.
Don’t fall behind in business today. Don’t be forced out by industry and competition. Maybe it’s time to think about upgrading your online software for customer use. How can custom developed software enhance your customer experience and elicit a sale online? If you’re not sure, talk to a software engineer or a software development company for software solutions for a better customer experience online. Make it easy for the customer to give you their money, and they will.
Calling all Silicon Prairie Companies: SXSW has us wondering how many Silicon Prairie businesses are living up to their reputation. There are Silicon Prairie companies representing our moniker at SXSW, but we need to remember that we are called the Silicon Prairie for a reason. In the Midwest is an area rich in entrepreneurship whereas it’s also accompanied with an information technology edge; hence the coined term ‘Silicon Prairie’. How does your Midwest company measure up to Silicon Prairie expectations?
When evaluating the direction for your company’s future, do you take technology into account? If you’re going to be a leader in your industry, you should stay ahead of the IT curve. Do you offer your customer an online interactive experience with your company or product? Do you have your business processes streamlined enough to make each experience for your customer a smooth and positive experience? If you answered no to either of these questions, and you are a Silicon Prairie company, then you should seriously consider changing your goals. Most entrepreneurs don’t go into business thinking they want to build a small company and barely eek out a living. Go big or go home.
Custom developed software can be that difference in your company. Software is a viable solution for many of today’s businesses looking to take their company to the next level. It really doesn’t matter what industry your company is in, because it can still be improved by software developed with your future goals and needs in mind. So, next time you proudly tell someone you are a Silicon Prairie business, be confident that you are a cutting edge business helping define Silicon Prairie at its best. Think of where your business could go, then call us. If you can dream it, we can code it!
It’s another Bunch of ideas brought to reality!
Software is a big deal these days. In the olden days of software, consumers had to get in their cars, drive to a store where they would discuss with a salesperson all the ins and outs of different software before deciding on one in which they would pay for and then take home and install on their desktop. Gone are those days. You are living in an era where tons of free software is available to customers in order to enhance their experience and entice the buyer. If you are operating your business with limited software available to your client, then you may be limiting your sales. The buying experience certainly drives future sales, and old school business techniques can be a turn-off in this fast paced technological society. Buyers want everything now with a touch of a button sitting in their pajamas at home.
It doesn’t matter what industry you are in, whether you’re a wholesale ceramic tile importer or you’re an engineering firm, you don’t want to be behind the industry eight ball at all cost. There are ways to streamline your business processes while keeping your customer purchasing. Custom software development takes all your needs into account while building your ideas of where the business could go in the future. This has positive effects for both the business employees and the customer. Using our same examples from above, imagine your software taking orders online from a tile setter who can’t sleep at 2 am, and your software checks inventory, figures tax, shipping and any other costs before charging a card that the tile setter stores in your system, informs the customer when the pick up or delivery could be made while suggesting point-of-purchase related upsells based on related items to their sale. Think of coming in every morning to orders ready to be fulfilled and you didn’t have to pay someone to take the order, check with the warehouse worker on inventory, write up an invoice, enter the data into the system, run the credit card… The automation can be limitless! The customer experience is priceless.
This is a fast paced nation of consumers lacking patience. Get an edge on the customer experience. Software development provides amazing software solutions that may have been beyond your realm of comprehension, because you’re not a software engineer. Talk to a professional software developer today to get an idea of how to streamline your business processes while reinventing your customer’s experience. Be a leader in your industry!
It’s another Bunch of ideas brought to reality!